About Us
About Us
Nautical Cove was created for the mission of sharing our passion of nautical decor, props, costumes and collectibles to our visitors and customers. We strive to offer our customers the very best in our products and service. Each of our items come from India and are hand-crafted by traditional techniques or else engineered precisely with machines to produce a wide range of high-quality items. Our supplier’s manufacturing plants use highly skilled craftsmen, artisans, and designers with years of expertise and experience.
We love providing our customers with products that we know they'll love and be satisfied with. Please, if you have any questions or suggestions about our product line, please let us know. We are available to answer your questions by email seven days a week at support@nauticalcove.com.
Nautical Cove is based in Glendale, CA. Not all of our items are shipped from California and may come from partner facilities across the nation.
Now we invite you to look around our store for awhile, as we are confident that at least one of our products will suit your needs. Thank you for stopping by and best of luck with all of your nautical decor shopping!
John Hilde Founder of Nautical Cove
support@nauticalcove.com
Order Info
To place an order, please use our secured shopping card and enter your credit card information. Paypal also accepts bank transfers from your account as well.
If you have any questions at all about ordering please email us at sales@nauticalcove.com.
Our 100% Customer Satisfaction Guarantee
Each of our products is superbly manufactured and is of the utmost quality. We are certain that you’ll be satisfied with are wide range of nautical decor, props, costumes, and collectibles. However, if for whatever reason you are not satisfied with your product, please email us at returns@nauticalcove.com within 15 days of receiving the product and you’ll be refunded in full so long as the product is unused and undamaged.
It is very important to us that you are completely satisfied with your purchase. Even if you don’t have a reason to return an item, that’s okay! There’s no risk when ordering from Nautical Cove!
Accepted Payment Methods
We accept all major credit cards, including MasterCard, Visa, Discover, and American Express.
Please note that your order will not be shipped until we receive your payment.
Delivery Time
All items are shipped with 1-2 business days if they are in stock. Please note that some of our more unique or less popular items may not be in stock and are made to order. In this case it will take 6-10 weeks for your product to be manufactured and shipped to the U.S. Items that are on backorder and made to order will be labeled as such in the product description. If you order and the item is not in stock, we will notify you and you can choose to cancel your order if you wish.
Shipping
We use UPS to ship our products. We believe that offer the best service, especially for larger packages. From our experience they offer timely and reliable service. If you want to rush delivery your item, please let us know. We can 2nd Day or Next Day Air it to you for an additional cost.
We are also able to ship to Canada, but there will be an additional fee for customs and duty taxes.
Contact Us
If you need to contact us for whatever reason, we are here to accommodate you. You can reach us by the following ways:
Email:
Customer Service: support@nauticalcove.com
For Sales: sales@nauticalcove.com
For Returns: returns@nauticalcove.com